Privacy Policy

We take your privacy seriously.

1. Introduction

This Privacy Policy describes how Plexus ("we", "our", or "us") collects, uses, and protects information obtained from users of our platform.

2. Information We Collect

2.1 Satellite Data

  • Satellite constellation data
  • Satellite operations data
  • Satellite maintenance data
  • Satellite tracking data
  • Satellite communication data

2.2 Usage Data

  • Satellite constellation configuration
  • Satellite operations performance
  • Satellite maintenance logs

3. How We Use Information

We use collected information to:

  • Provide and maintain our platform services
  • Improve and optimize platform performance
  • Respond to user support requests
  • Send service-related notifications
  • Detect and prevent security incidents

4. Data Storage and Security

  • All data is securely stored using industry-standard encryption
  • Access to data is strictly limited to authorized personnel
  • We implement appropriate security measures to protect against unauthorized access
  • Data is retained only as long as necessary for providing our services

5. Third-Party Services

We may use third-party services for:

  • Satellite constellation hosting
  • Analytics
  • Error tracking

These services have their own privacy policies and data handling practices.

6. Data Sharing

We do not sell or share your personal information with third parties except:

  • When required by law
  • To protect our rights
  • With your explicit consent

7. User Rights

You have the right to:

  • Access your personal information
  • Request data deletion
  • Modify incorrect information
  • Revoke platform permissions
  • Receive a copy of your data

8. Updates to Privacy Policy

We may update this privacy policy periodically. Users will be notified of any material changes.

9. Contact Information

For privacy-related questions or concerns, contact us at:
privacy@plexusaero.space

10. Compliance

This platform complies with applicable data protection laws.